Terms of Service

Welcome to Corua. These Terms of Service ("Terms") govern your access to and use of Corua's website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing our website, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our services.

2. Description of Service

Corua provides a client engagement and reactivation platform designed for clinics. Our services include:

• Client database management and segmentation
• Automated SMS and email campaigns
• Appointment reminders and follow-ups
• Analytics and reporting tools
• Client communication sequences

3. Eligibility

You must be at least 18 years old and able to form legally binding contracts to use our services. By using Corua, you represent and warrant that you meet these requirements.

4. Account Registration

To access certain features of our services, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

5. Acceptable Use

You agree not to use our services to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Send spam or unsolicited communications
• Transmit viruses or malicious code
• Harass, abuse, or harm others
• Impersonate any person or entity
• Interfere with or disrupt our services
• Attempt unauthorized access to our systems

6. Data Protection and Privacy

When using our platform to process client data, you acknowledge that:

• You are the data controller and Corua is the data processor
• You must obtain proper consent from your clients
• You are responsible for compliance with data protection laws
• You must provide clients with opt-out mechanisms
• You will handle client data in accordance with GDPR and UK data protection laws

7. Payment and Fees

If you purchase a paid subscription:

• Fees are charged in advance on a recurring basis
• All fees are non-refundable unless required by law
• We may change our fees with 30 days' notice
• You are responsible for all applicable taxes
• Failure to pay may result in service suspension

8. Intellectual Property

Corua and its content, features, and functionality are owned by Corua and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our services without our express written permission.

9. User Content

You retain all rights to the content you upload to our platform. By uploading content, you grant us a license to use, store, and process that content solely to provide our services to you.

You represent that you have all necessary rights to the content you provide and that your content does not violate any laws or third-party rights.

10. Service Availability

We strive to provide reliable services but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of our services at any time with reasonable notice. We are not liable for any modification, suspension, or discontinuation of services.

11. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CORUA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

13. Indemnification

You agree to indemnify and hold harmless Corua from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, your violation of these Terms, or your violation of any rights of a third party.

14. Termination

We may terminate or suspend your account and access to our services:

• For violation of these Terms
• For non-payment of fees
• If required by law
• At our discretion with reasonable notice

You may terminate your account at any time by contacting us. Upon termination, your right to use our services will immediately cease.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Corua regarding your use of our services and supersede all prior agreements and understandings.

19. Contact Information

If you have any questions about these Terms, please contact us: