Privacy Policy

At Corua, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our services
• Fill out a contact form
• Subscribe to our newsletter
• Use our client engagement platform

This information may include: name, email address, phone number, clinic name, and business information.

Client Data

When you use our platform, we process client data on your behalf, including names, contact details, appointment history, and communication preferences. You remain the data controller of this information, and we act as a data processor.

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and browser type
• Device information
• Pages visited and time spent
• Referring website

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process your transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Send marketing communications (with your consent)
• Monitor and analyze usage patterns
• Detect and prevent fraud or abuse

3. GDPR Compliance

We are working towards full compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. Your rights include:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain data processing activities

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. Our platform uses industry-standard encryption, secure data centers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Client data processed through our platform is retained according to your instructions and applicable legal requirements.

6. Third-Party Services

We may use third-party service providers to help us operate our business and provide services to you. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

Our platform is built on enterprise-grade infrastructure that maintains its own security certifications and compliance standards.

7. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We take steps to ensure that your data receives an adequate level of protection wherever it is processed.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: